Privacy Policies | Term and Conditions
Our pricing is based on your lot's total square footage. You can find your lot size here. If you have trouble locating your lot size you can e-mail us or give us a call. Additionally, your lawn areas must be easily accessible for our lawn mowing equipment. If your back yard (or any lawn area) is fenced in, it must have a gate or opening that is a minimum of 37” wide. If you have Multi Levels, Steep areas, or not a typical, relatively flat, normal lot with good access, please e-mail us for a quote.
Gates & Pets
If you lock your gate, it must have a combination lock fr us to service your property, Our crews are very careful about locking and closing gates, but we do not guarantee that a pet will not escape from the yard, therefore, you accept our service with this provision. Please make sure your pets are inside when we are out to service your yard. If your pet is outside we will not enter to mow the area your pet is contained in. If your gate is locked and we can not unlock the gate we will not mow the area contained by the locked gate. No credit will be given as a result of the above conditions.
Leaf clean up is not a part of our AnyLawn25 service. While we will mulch small amounts of leaves and disperse them into the lawn, large amounts of leaves will leave a less than desirable result. If your property has large trees or is surrounded by large trees, you may want to take advantage of our Fall Leaf Cleanup service to assure a well kept yard. Please contact us for a quote.
Planting Beds & Tree Rings
De-weeding and cultivating planting beds & tree rings is not a part of the AnyLawn25 service. We offer this service on a time and material bases. Please refer to our order service
Servicing a home with a pool actually creates more edging, line trimming, and less open areas to mow. It also takes extra time to minimize the grass clippings from going into the pool. Because of this, their is no reduction in price.
We are fully insured.
Turf and Lawn Care shall not be liable for damages by reason of any delay in commencement or completion of work due to causes beyond its control and without its fault or negligence including, but not limited to, acts of god or of the public enemy, acts of the government, fires, floods, epidemics, quarantine restrictions, strikes, freight embargoes, unusually sever weather or delays of a subcontractor due to such causes. In addition, customer shall indemnify, defend and hold harmless Turf and Lawn Care, and any of its employees, agents and subcontractors from any and all claims, damages, losses, and expenses, including buy not limited to attorney's fees arising from any damage, loss, or injuries caused directly or indirectly to any and all property, persons or entities.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, e-mail address, mailing address, phone number, credit card information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
Turf and Lawn Care llc may collect and use Users personal information for the following purposes:
- - To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- - To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- - To improve our Site
We may use feedback you provide to improve our products and services.
- - To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- - To send periodic emails
We may use the e-mail address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each e-mail or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, user name, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending our newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Turf and Lawn Care llc
Turf and Lawn Care llc
This document was last updated on May 20, 2014
Additional Terms and Conditions
CONTINUOUS SERVICE/BILLING. To optimize the effectiveness of your plan, it is important to apply the right products at the right time. For this reason your plan continues from year to year without any action on your part. At the end of each anniversary date, we will remind you that your plan will resume in the coming year. Remember, your plan will continue unless you contact us to cancel. Turf and Lawn Care may alter or amend this agreement., including the cost of services included in annual Health Turf Plan may vary. Current year discounts may not apply in subsequent years. FOR CURRENT CUSTOMERS: Any services purchased under this contract will be added to your current annual plan and will continue from year to year as stated herein Not withstanding any other terms herein, Turf and Lawn Care may cancel this agreement at any time for convenience.
CHECK PROCESSING POLICY ACH/CREDIT CARD: I (we) understand that this authorization will remain in effect until I cancel it in writing, and I agree to notify Turf and Lawn Care in writing of any changes in my account information or termination of this authorization at least 15 days prior to the next billing date. If the above noted payment dates fall on a weekend or holiday, I understand that the payments may be executed on the next business day. I acknowledge that the origination of ACH transactions to my account must comply with the provisions of U.S. law. I certify that I am an authorized user of this credit card/bank account and will not dispute the scheduled transactions with my bank or credit card company; provided the transactions correspond to the terms indicated in this service agreement. You authorize regularly scheduled charges to your checking/savings account or credit card. You will be charged each billing period for the total amount due for that period. A receipt will be emailed to you and the charge will appear on your bank or credit card statement. You agree that no prior-notification will be provided if the total payment is under the agreement. If your bill is more than the agreement, or the payment date changes, you will receive notice from us at least 10 days prior to the payment being collected. I authorize Turf and Lawn Care to charge/debit my account within five (5) business days of each visit for payment of this agreement. I understand that I will only receive advance notice of the charge if it exceeds my agreement. When you provide a check as payment, you authorize us either to use information from your check to make regularly scheduled charges to you checking/savings account or a onetime electronic fund transfer from your account or to process the payment as a check transaction. For ACH debits to my checking/savings account, I understand that because these are electronic transactions, these funds may be withdrawn from my account as soon as the above noted periodic transaction dates, and you will not receive your check back from your financial institution. Returns: in the event that your payment is returned unpaid, you authorize us the option to collect a fee as allowed by law through an electronic fund transfer from your account.
Nonpayment/DEFAULT. The obligation of Turf and Lawn Care here under is conditioned upon payment in full of all services changes, and failure to pay such changes shall cancel this Plan in its entirety and discharge Turf and Lawn Care of any liability, and any amount paid shall become the property of Turf and Lawn Care
EASYPAY AGREEMENT. In payments for services performed by Turf and Lawn Care I (we) hereby authorize you to initiate debit entries to my specified account within five (5) business days after my (our) account has been charged, as indicated in the Sales Agreement, at the depository financial institution named herein and to debit the same to such account. I (we) acknowledge that the amount may increase subsequent to the Sales Agreement’s anniversary date. This authorization will remain in effect until I (we) notify you in writing to cancel it in such time as to afford the financial institution a reasonable opportunity to act upon that notification. I (we) understand that cancellation of this authorization does not cancel my (our) service agreement or my responsibilities there under.
SEVER ABILITY. If any part of this agreement is held to be invalid or unenforceable for any reason, the remaining terms and conditions of this agreement shall remain in full force and effect.
MANDATORY ARBITRATION. Purchaser and Turf and Lawn Care agree that any claim, dispute or controversy (“Claim”) between them or against the other or the employees, agents or assigns of the other, and any Claim arising from or relating to this agreement or the relationships which results from this agreement including but not limited to any tort or statutory Claim shall be resolved by neutral binding arbitration by the American Arbitration Association (“AAA”), under the Rules of the AAA in effect at the time the Claim is filed (“AAA Rules”). Any arbitration hearing at which the parties appear personally will take place at a location within the United States federal judicial district in which Purchaser resides. AAA Rules and forms may be obtained and all claims shall be filed at any AAA office, www.adr.org or by calling 1-800-778-7879. Each party shall be responsible for its own attorneys’ fees, costs and expenses, the arbitration fees and arbitrator compensation shall be payable as provided in the AAA Rules. However, for a Claim of $15,000 or les brought by purchaser on his/her/its individual capacity, If Purchaser so requests in writing, Turf and Lawn Care will pay Purchaser’s arbitration fees and arbitrator compensation due to the AAA for such Claim to the extent they exceed any filing fees that the Purchaser would pay to a court with jurisdiction over the Claim. The arbitrator’s power to conduct any arbitration proceeding under this arbitration agreement shall be limited as follows: any arbitration proceeding under this agreement will not be consolidated or joined with any arbitration proceeding under any other agreement, or involving any other property or premises, and will not proceed as a class action or private attorney general action. The foregoing prohibition on consolidated, class action and private attorney general arbitration is an essential and integral part of this arbitration clause and is not sever able from the remainder of the clause. The decision of the arbitrator shall be a final and binding resolution of the Claim. This arbitration agreement is made pursuant to a transaction involving interstate commerce and shall be governed by the Federal Arbitration Act. 9 U.S.C Sections 1-16. Judgment upon the award May be entered in any court having jurisdiction. Neither party shall sue the other party with respect to any mater in dispute between the parties other than for enforcement of this arbitration agreement or of the arbitrator’s award. THE PARTIES UNDERSTAND THAT THEY WOULD HAVE HAD A RIGHT OR OPPORTUNITY TO LITIGATE DISPUTES THROUGH A COURT AND TO HAVE A JUDGE OR JURY DECIDE THEIR CASE, BUT THEY CHOOSE TO HAVE ANY DISPUTES DECIDED THROUGH ARBITRATION.
CLASS ACTION WAIVER. Any claim must be brought in the parties’ individual capacity, and not as a plaintiff or class member in any purported class, collective, representative, multiple plaintiffs, or similar basis (“Class Action”), and the parties expressly waive any ability to maintain any Class Action in any forum whatsoever. The arbitrator shall not have authority to combine or aggregate similar claims or conduct any Class Action. Nor shall the arbitrator have authority to make an award to any person or entity no a party to the arbitration Any claim that all or part of the Class Action Waiver is unenforceable, unconscionable, void, or voidable may be determined only by a curt of competent jurisdiction and not by an arbitrator. THE PARTIES UNDERSTAND THAT THEY WOULD HAVE HAD A RIGHT TO Litigant THROUGH A COURT AND TO HAVE A JUDGE OR JURY DECIDE THEIR CASE AND TO BE PARTY TO A CLASS OR Representative ACTION, HOWEVER, THEY Understand AND CHOOSE TO HAVE CLAIMS DECIDED INDIVIDUALLY, THROUGH ARBITRATION.